Privacy Policy

Veliko Solutions Pty Ltd trading as Veliko IT

Veliko Solutions Pty Ltd trading as “Veliko IT” (“Veliko”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988.

1. Information We Collect

We may collect limited personal and technical information when you interact with our website, including:

  • Name, email address or phone number (if you contact us)

  • Information you provide via forms or enquiries

  • Technical data such as IP address, browser type and device information

  • Website usage data (e.g. pages visited, time on site)

We only collect information that is reasonably necessary for our business functions.

2. How We Use Information

We use collected information to:

  • Respond to enquiries or requests

  • Provide and improve our website and services

  • Monitor website performance and usage

  • Communicate with you where appropriate

We do not sell or rent your personal information.

3. Cookies and Tracking

Our website may use cookies and similar technologies to:

  • Ensure the website functions correctly

  • Understand how visitors use our website

  • Improve user experience

You can control or disable cookies through your browser settings.

4. Disclosure of Information

We may disclose personal information to trusted third-party service providers where required to operate our website or business, including:

  • Website hosting and infrastructure providers

  • IT and security service providers

  • Analytics or marketing platforms (if used)

We only share information where necessary and take reasonable steps to ensure it is handled securely.

5. Overseas Disclosure

Some third-party service providers we use may be located outside Australia. Where this occurs, we take reasonable steps to ensure your information is protected in accordance with applicable privacy laws.

6. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. This includes the use of appropriate technical and organisational security measures.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Access, Correction and Deletion of Personal Information

You may request access to, correction of, or deletion of the personal information we hold about you.

To make a request, please contact us using the details below and provide sufficient information to allow us to identify you (such as your name, email address, or details of your enquiry). We may need to verify your identity before processing your request.

We will take reasonable steps to provide access to or correct your personal information where we are able to identify you.

If you request deletion of your personal information, we will take reasonable steps to remove it from our systems where it is practicable and not required to be retained for legal or administrative purposes.

Please note that we may not be able to identify or provide access to information where it is not reasonably identifiable (for example, anonymous website usage data such as IP addresses or aggregated analytics).

If we are unable to identify your information based on the details provided, we may request additional information to assist with your request.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact:

Veliko IT
Website: https://veliko.com.au
Email: [email protected]

Last updated: 29 March 2026